Talk to the Puffs

Orders, photos, refunds, partnerships — send it. We read everything.

Email us

hello@uglypuffs.com

Usually replies within a few hours

Coming soon. For now, email is the fastest way to reach us.

Free worldwide shipping. Tracking is emailed when your Puff ships.

Damaged on arrival? Send a photo and we start the refund in as little as an hour.

Want to feature Ugly Puffs, run a collab, or stock Puffs in your store? Email us with what you have in mind.